FAQ'S
Are there any limitations as to where your wood floors can be installed?
Los Angeles Wood Floors’ flooring is suitable for both residential and commercial projects. It can be installed at, above, or below grade—in virtually any room, including kitchens and bathrooms. Our hardwood floors can be installed over radiant heat systems, on concrete slabs or plywood subfloors, making them an excellent choice for a wide range of Los Angeles environments and lifestyles.
Can I buy your floors locally?
The best way to buy a Los Angeles Wood Floor is directly from us. No matter where you are located we can work with you directly. We have worked with thousands of clients worldwide for over 20 years. Our Wood Floor Specialists provide samples and pricing for product selection. They are well versed in all aspects of wood flooring design, with technical expertise to assist you during all stages of your project.
What is “attic stock”?
Given the custom nature of your new floor, we recommend that you order a small, additional amount of flooring to keep as “attic stock” that can be used to repair or replace boards over the life of your floor, and help you avoid setup fees, additional shipping and longer lead times associated with ordering flooring below our minimum order amounts.
If you are purchasing a floor that will be stained on site, we also recommend that you order an extra gallon of stain. Since stain formulations and colors change on a regular basis, we cannot guarantee the same stain will be available in the future.
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Why do I need a “cutting allowance”?
Your installer will need to resize boards during installation, which may result in a small amount of waste that cannot be reused. To ensure you don’t run short on material, plan to order at least 10% more flooring than your actual square footage. This additional amount is known as your cutting allowance.
What is acclimation and how does it apply to my project?
Wood naturally expands and contracts as it absorbs and releases moisture from its environment. In some cases, it may be necessary to acclimate the wood prior to installation. This process should take place within the structure where the flooring will be installed—after the space has been conditioned to the expected “live-in” temperature and humidity levels. Acclimation is not an exact science; your installer will help determine the best procedure for your specific project.
What is the difference between your solid wood flooring and engineered wood flooring?
Los Angeles Wood Floors’ floors are available in ¾” solid, ¾” and ⅝” engineered construction, both with a 4 mm wear layer, and our refinishing warranty guarantees at least three sandings over the life of your floor. The same wood will be used to make your floor whether you choose solid or engineered, so they will be virtually indistinguishable from each other once installed.
Is Los Angeles Wood Floors eco-friendly?
All Los Angeles Wood Floors products are made from natural wood and produced under strict ecological safety standards. Each batch is regularly tested for formaldehyde content to ensure indoor air quality. We source timber through clean felling and environmentally responsible forestry practices that protect oak and ash forests from depletion. Our mills work closely with local forestries, organizations, and environmental institutions to help preserve and maintain forest ecosystems.
What is the lead time for my material?
Lead times vary depending on the specific product and market conditions. The exact lead time for your chosen material will be provided at the time of order.
Do you provide installation services?
Yes, we currently provide expert installation services for your wood flooring material in the California and West Coast area. For installation services outside the CA and West Coast area, please email joe@hugginsflooring.com for installation references in your area.
Do you provide sanding and refinishing services?
Yes, we currently provide expert sanding and finishing services for your wood flooring material in the Los Angeles area. For sanding and finishing services outside the Los Angeles area, please email joe@hugginsflooring.com for installation references in your area.
How do I set up a design consultation?
We currently perform virtual consultations. A Wood Floor Specialist will be able to go through the details of your project, perform a virtual walkthrough of your project, as well as answer any questions you may have. You can fill out our virtual consultation request form and a representative will contact you shortly to confirm.
I am an architect, interior designer, contractor or builder, how can I place a bid request?
To place a bid request you have a few options, first you can fill out our Installation and Material Form or Sanding and Finishing Form. You also have the option to email joe@hugginsflooring.com with your current bid set and wood specifications.